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When You Need Help NOW

3/9/2021 (Permalink)

Team ready to help Our team is ready to help 24/7 day or night

SERVPRO of Mankato/Owatonna provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in southern MN. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs quickly!

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 or use our ZyraChat function on our website.

SERVPROmankatoowatonna.com

507-200-3700

Residential Services

Whether your home needs emergency flood control or mold remediation, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your Mankato/Owatonna commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation

We are the experts in your area ready and on call to help when disaster strikes. Call your locally owned location in Mankato/Owatonna for a quick response at 507-200-3700.

Commercial COVID Cleaning to Support Customer Needs For a Higher Standard of Clean

2/9/2021 (Permalink)

Keep Your Commercial Building Clean for Customers

  • Four in five (81%) respondents strongly agree or agree that businesses need to be more aggressive in their cleaning procedures and standards now compared to pre-COVID standards.
  • Two-thirds of respondents consider hand sanitizer dispensers (68%) and employees wearing masks (67%) as must-haves for feeling comfortable entering businesses such as bookstores, clothing stores, hardware stores, restaurants, etc.
  • Three in five respondents (58%) think companies that use professional cleaners will be much or somewhat cleaner than those that use their own staff.
  • Almost two-thirds (64%) of respondents are much or somewhat more likely to choose to shop at the store that has a decal stating the store has been professionally cleaned.

(From a survey of 1,000 people conducted by SERVPRO)

Getting back to business relies on getting your customers back through your doors. And that will only happen if they feel safe and secure in your space. The COVID-19 pandemic has changed what it means to be clean with 40% of consumers citing store cleanliness as a top concern. Are you ready to not only help keep your customers and employees safe but to communicate that you’ve chosen a higher standard of cleanliness for all Americans? Certified: SERVPRO Cleaned is a defensive cleaning program that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. As the #1 choice in cleanup and restoration, we stand on over 50 years of experience and expertise so you can rest assured that you have selected a higher standard of clean for all Americans – you are Certified: SERVPRO Cleaned.

CONSULT

A TAILORED CLEANING PROGRAM TO MEET YOUR NEEDS.

  • We will assign you a Cleaning Protocol Specialist who understands your business.
  • Programs are based on a range of factors: type of industry, business type, size of space, amount of high-frequency touchpoints, foot traffic, and congestion points.

CLEAN

PROACTIVE AND COVID-19 EMERGENCY RESPONSE CLEANING PROGRAM.

  • Trained and experienced in biohazard cleaning and decontamination for porous and non-porous surfaces – always adhering to the cleaning and decontamination standards for your facility set by the CDC.
  • EPA-approved products, including our proprietary cleaning agent SERVPROXIDE, a hospital-grade disinfectant that is NSF certified for direct food surface use.

CERTIFY

A COMMITMENT TO CLEAN FOR YOUR EMPLOYEES AND CONSUMERS.

  • Leverage SERVPRO’s trusted brand to reassure your customers and employees that you are taking the steps needed to keep your space at a higher level of clean.
  • Communication touchpoints include a Certified: SERVPRO Cleaned window emblem, signage, marks for your digital footprint, and more.

Call today to book a cleaning with SERVPRO of Mankato/Owatonna to show your employees and customers you believe in a higher standard of clean.

507-200-3700

How to Prevent Mold in a New Build

2/5/2021 (Permalink)

Mold and woman is distressed Find out how to prevent mold in your new build!

How to Build a Mold-Resistant Home or Commercial Building

Mold infestation can occur on almost any organic surface, and it is not a good look. When we think of mold, we think of rotten food that’s been left in the fridge for too long. But any place with moisture can attract mold and serve as a breeding ground.

No one likes having an unwelcomed outsider in their house, and mold in your homes can be extremely annoying. Getting rid of mold can be quite costly, and not only is it a bad look on your home, but it also causes many health effects.

So, instead of waiting around for your place to get infested with mold or taking precautions, it is safer to build a mold-resistant home or any building. Mold can make a living hard for the habitants and reduce the market value of your place as well. Here are some ways you can prevent this from happening in the first place:

Construction Strategies

You can get advice from a mold prevention consultant before you get started with your property’s blueprint. You can incorporate strategies in your building designs and water installation plans. Many construction materials are made of stuff that can withstand moisture and airflow.

You can use water-resistant material when you start the construction process, and you can have it installed for your walls, flooring, and roofs. Often, during rain or snowfall, water seeps into your walls and roofs, which can lead to mold infestation.

To prevent this from happening, you need to utilize well-coated moisture-proof wood or any other building material. Often, people design their building structure in a way that keeps water and rain from seeping inside your building’s foundations.

Keep the Building Dry

Just like when food is left in a place with heavy moisture, it can grow mold. The same thing can happen if any space or corner of your building is wet, and it can lead to mold. You can invest in a dehumidifier if you live in a place where the weather is often humid.

Mold can often start growing in places you don’t even think of! Cracks in your walls, cupboards, and cabinets are some of the places you should look into immediately. Make sure to seal and repair any cracks in your walls and roof as soon as possible.

You can use water-proof materials to install an extra layer on top of your flooring and roofs to make sure there is no room for anything to grow. Invest in the best quality plumbing equipment and materials, so there are no chances of any water leakage after a few years.

Get Rid of Any Sources of Humidity

A lot of time, a mold infestation can be tricky, and if you’re in charge of a commercial building, you might not be aware of all the places responsible for the spread of mold. Get the help of an expert to take a look at your structure and inform you about any possible sources of humidity.

Sometimes drying-in isn’t sufficient to dispose of dampness, and the mold can keep on spreading. That generally happens when there is another source of humidity in the house. For example, people often remove their drywalls to redesign their house or get rid of asbestos, and water is used in the process, which leads to humidity.

One method of getting rid of this new humidity source is to wait for a few days until the moisture evaporates and then proceed with the construction. However, it’s always best not to have any potential sources to prevent future disasters.

Double-Check Everything Beforehand

Once you are done with the construction and getting everything set up, it is essential to look all around the house or building because mold is supposed to be sneaky. Most of the time, we notice it after months when it has already spread too far.

It’s better to be safe than sorry; make sure you check everything beforehand:

  • Having a water-resistant rooftop
  • Utilizing water-resistant exteriors on the house
  • Having water-tight windows
  • Water-proofing each opening around the windows, entryways, and different regions

Ventilate During Construction

During construction in hotter and humid regions, doors and windows need to be kept open to ensure there is enough room for ventilation and natural drying of all the materials like cement, concrete, and in the end paint.

Ensure that you avoid using any heaters to dry out the building compounds and the paint because they add more humidity into the air. However, mechanical equipment like dryers or fans can be used to have low-humidity in the air and overall reduce any moisture.

Install Drains for Water to Exit

At times, because of heavy rainfall or snow, water can gather around on a rooftop, make its way to your walls and become a home for mold. You need to install proper drains on different places like your rooftop or shower to make sure the water exits easily.

You can make sure your structure is designed in a way, so it stays on a slope that is directed towards the drains. Unfortunately, if any water gets inside your wall, you can have water barrier designs installed to prevent this from happening.

Takeaway- Keep Mold Out of Your Buildings

Mold is never a good sign no matter where it appears because it leads to surface damage and health effects. It’s a huge risk for any business as well; imagine if your consumers are looking for professional services and they come to you, but see your mold-infested floors. They are bound to reconsider hiring you for your services.

Keeping your place dry and mold-free can be a complex procedure. You will need to be consistent, careful, and look out for any signs of mold. These tips can be helpful if you’re thinking of building a house or any building. Take preventative measures as a way to secure your building’s foundations from mold and call SERVPRO of Mankato/Owatonna to take care of an existing mold issue today at 507-200-3700.

What to Do When Making an Insurance Claim After Water Damage

12/21/2020 (Permalink)

Water Damage Claim Call us to help with beginning your water damage claims process.

How to begin a water damage claims process

Whether it comes from bursting pipes, a broken appliance or a leaky roof, water can cause significant damage to your South Central, MN home. It can damage building materials, cause mold growth and ruin electronics. Homeowners insurance can help you pay for repairs. Take the following steps if you find yourself in this situation.

1. Call Right Away
It is important to start your insurance claim as quickly as possible. Not only will this result in completing the process sooner, but it will also help ensure that your claim isn’t affected. Some policies require you to report water damage within a certain time. If this is not done, it can reduce the amount you receive or can result in your claim being denied.

2. Document the Damage
Your insurance adjuster will need information on the areas of the house that were damaged, including whether there are bursting pipes and flooding, as well as any belongings that may need to be repaired or replaced. You should provide a list with pictures and the estimated value of included items.

3. Perform Mitigation
Mitigation is the process of preventing damage from spreading and worsening. This should be done quickly to reduce the amount of time and money needed to make repairs. An emergency cleanup and restoration company can inspect your home, fix broken pipes, remove water and repair the building along with damaged belongings.

4. Go Over Your Policy
Because individual insurance policies will vary, you should read over yours carefully. Make sure that you are familiar with anything that is required of you while making a claim as well as what is covered by your insurance. This will help the process go more smoothly.
Bursting pipes and other causes of damage can be frustrating to deal with. Making an insurance claim can also be stressful if you are unprepared. Following these steps can help you get through the situation more easily.

For help with your water damage claim call the experts at SERVPRO of Mankato/Owatonna at 507-200-3700

Covid Cleaning for Trucks and Service Vehicles

12/2/2020 (Permalink)

We are now available to clean your fleet! Trucking companies, delivery vehicles, and service vehicles can be cleaned using our 3 C's, products and techniques from our Certified: SERVPRO Cleaned program. Both proactive and reactive cleanings are available.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Mankato/Owatonna today at  507-200-3700 for your Certified: SERVPRO Cleaned consultation.

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Insurance Clients

11/20/2020 (Permalink)

Image of SERVPRO technician alongside customer SERVPRO of Mankato/Owatonna is Here to Help through the entire claims process

SERVPRO franchise professionals understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO Franchise Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO franchise professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO franchise professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO franchise professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • On-line Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to franchise professionals and insurance clients at our state-of-the-art IICRC Approved Training Facility.

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A Customer Care Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO franchise professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO franchise professionals’ documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

3 Fire Extinguisher Facts for Businesses

11/13/2020 (Permalink)

Fire Damage Call SERVPRO of Mankato/Owatonna for fire damage cleanup in your Mankato workplace

3 Facts About Fire Extinguishers

A fire extinguisher is a crucial piece of safety equipment that can save lives and spare commercial properties from extensive damage mandating professional cleanup and restoration. Because of this, every business in Mankato, MN should maintain at least one functional device. To ensure it’s readily available in an emergency, every owner and manager should also recognize three key facts about this vital fire suppression tool.

  1. Device Doesn’t Last Forever

Extinguishers do not have an indefinite shelf life. Unfortunately, they also do not typically come with an expiration date sticker.

To determine the viability of your device, you should complete annual inspections and check for compromised components. Specific defects that may make it unusable include a broken handle, missing locking pin or a cracked nozzle. The gauge should also be in the green. If it’s not, replace the device.

  1. Multiple Types Exist

A fire extinguisher is designed to battle specific types of infernos. Class K units, for example, can douse a kitchen fire sparked by grease while a Class A device is designated for use with blazes involving ordinary combustibles, such as wood and paper. Additional distinctions include Class C for electrical fires and Class B for flammable liquids.

Attempting to smother flames with the wrong type of device can be ineffective. To combat this potential dilemma, evaluate your company’s specific fire risks and purchase your extinguisher accordingly. Check the canister’s label to confirm the class. You can also purchase a multipurpose device, which can be used against a variety of blazes.

  1. Should Be Accessible and Visible

Minimizing fire damage requires prompt action. To ensure an expedited response, mount your extinguisher in a safe, accessible place and post signage to identify its location. You should also ensure staff recognize this area and refrain from blocking the site.

Because an inferno can erupt suddenly, having a functioning fire extinguisher easily accessible is a crucial safety strategy. Understanding key aspects of the device can ensure it’s in prime operating condition and ready to perform in an emergency.

If your home or business experiences fire or smoke damage, call your local experts at SERVPRO of Mankato/Owatonna

The Cleaning Experts You Need Now

11/9/2020 (Permalink)

Here to Help Here to Help SERVPRO of Mankato/Owatonna

SERVPRO is Here to Help During This Time of Need

During these unprecedented times cause by the Covid-19 pandemic, we are here to remind our customers that we are specialists in cleaning services that go far beyond janitorial services. 

Specialized Training

We are prepared to clean and disinfect your home or business in accordance to protocols set forth by the Centers for Disease Control and Prevention (CDC). We have years of experience in dealing with biological contaminants. We have the training, staffing, equipment, and cleaners needed to do any scope of work.

The CDC recommends cleaning and disinfection of high-touch or high-traffic areas in your home such as counters, tabletops, doorknobs, light switches, bathroom fixtures, phones, keyboards, remotes, and electronic devices. In commercial spaces they recommend the disinfection of:

  • Kitchens/Breakrooms
  • Bathrooms
  • Classrooms/School Facilities
  • Office Areas
  • Retail Spaces
  • Water Fountains
  • Sinks
  • Shelves
  • Sales Counters/Registers
  • Carpets and Rugs
  • Stair railings
  • Elevators
  • Playground Equipment
  • Residential Halls
  • Elderly Living Facilities
  • Fitness Facilities or Equipment
  • Daycares/Childcare 

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Many products in the SERVPRO product line carry the EPA-approved emerging pathogens claim. While there are currently no products tested against the specific strain of the coronavirus, we follow all guidelines as provided and updated from the CDC and local health officials. 

Call Today for Proactive or Reactive Covid-19 Cleaning with the Certified: SERVPRO Cleaned Program

Call SERVPRO of Mankato/Owatonna now!

507-200-3700

Fire Damage in your Owatonna Home

10/12/2020 (Permalink)

Fire Damage If you have fire, smoke, soot or water damage from firefighting efforts, call 507-200-3700.

FIRE Damage in your Owatonna Home

According to a report published by the National Fire Protection Association:

  • Every 24 seconds a fire department in the United States responds to a fire somewhere in the nation
  • A fire occurs in a structure at the rate of one every 63 seconds
  • A home fire occurs every 87 seconds

SERVPRO of Mankato/Owatonna has been providing a variety of fire restoration and cleaning services to Minnesotans for years. Our team of highly trained technicians are certified in fire restoration to safely clean and restore household items damaged by fire. We will pretest your belongings to determine what can be restored to pre-fire condition and we use several methods of cleaning including:

  • Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe -effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

SERVPRO of Mankato/Owatonna is on call 24 hours a day to respond to any size fire damage emergency. Call us today at 507-200-3700. We’ll clean up your fire, smoke, soot, and water damage from firefighting efforts. 

Checking for Mold this Fall

10/8/2020 (Permalink)

Mold season text with Stormy and Blaze in PPE Found Mold? Call 507-200-3700

Mold Season

Mold season is the time of year when mold is most likely to grow due to factors like location and climate. While mold can grow any time, but there are certain months out of the year that mold growth is most common. Mold growth is most common from early spring to mid-fall, but peaks during late summer. Be sure to check for excess moisture on your property during weather and climate changes, such as snow thaw, heavy rain, and humidity.

Mold forms when its airborne spores encounter moisture and food sources, such as wood, dirt, and paper. Moisture can be found in humidifiers, leaky roofs and pipes, flooding, and on walls. Mold growth has an unpleasant odor, and causes damage to the structural core of the building. It also increases the risk of allergens and infections in the residents of the home. Young children, the elderly, and those with weak immune systems are the most at risk for health effects.

Winter is the season when mold is dormant, but that doesn’t mean the threat is completely gone. Mold doesn’t die out during winter – it “hibernates,” especially in areas with extremely low temperatures. Areas with mild winters may experience mold growth all year long. After the mold has been dormant for the winter, it can find hosts in damp places or dead plants. To prevent this, have a mold remediation specialist, like SERVPRO of Mankato/Owatonna come in and assess and resolve the issue. Be alert during early spring to mid-fall and learn about mold damage during each season.

Mid-Fall

Fall is the time of year when mold slows down and begins readying to “hibernate” during the winter. Fall is the easiest part of the mold season because the mold becomes dormant due to the increasingly cold weather and homeowners don’t have to worry about rain or humidity causing mold growth. However, continue to check your home for mold in mid-fall to remove the dormant mold before wintertime.

As temperatures are dropping and we are considering all the ways we need to prep ourselves and our homes for winter, consider checking for mold! If you find something concerning or you are unsure, call an expert, SERVPRO of Mankato/Owatonna, for your mold remediation!

To learn more about mold remediation vs "removal" visit our website or call 507-200-3700