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Choose SERVPRO of Mankato/Owatonna for all your water damage emergencies

9/1/2022 (Permalink)

SERVPRO ducks sit on the dash of a van Our technicians are prepared for all the ages in your family when you experience a water damage emergency:)

Why choose SERVPRO of Mankato/Owatonna? 

When your faced with a water damage disaster, our technicians go above and beyond to help make the damage less stressful on you and your family. 

Story Time…from our technician/owner operator to you.

I arrived at the residence to scope out the water damage emergency. The “washing machine failed to do its job” as the homeowner had put in those exact words. I could tell it was a stressful event for her. I started the inspection immediately and turned the water off and got to work. After all the water was extracted, I went to my truck to grab equipment to start the drying process and saw a little boy watching me in the window. We always carry little green SERVPRO ducks in the dash of our vans, so I grabbed one on my way inside the home. Little did I know there were two more kids and I had only one left in the van that afternoon. I mean, “what we’re the chances of that happening?” As promised, the very next day, I brought more. The kiddos had such a great time playing with the SERVPRO ducks and it kept them busy while I discussed the next steps of the restoration process. I gave the mother a few more ducks to stash in case the children lost them. That was the highlight of my day, seeing those happy faces, mom included, and I was glad to help. 

Ken

At Mankato/Owatonna, we will go above and beyond to help you and your family during a water damage crisis. 

If you find yourself in need of water damage restoration services, seek no further than the professional crews at Mankato/Owatonna. We are here to make the damage “Like it never even happened.” You can reach us at 507-200-3700 or online here, by submitting a contact form for us to call you at your convenience. 

 Franchises are independently owned and operated 

SERVPRO of Mankato/Owatonna is Here to Help make the damage “Like it never even happened.”

9/1/2022 (Permalink)

Commercial flooded hallway Your emergency is our emergency. We are available 24 hours a day, 7 days a week and 365 days a year.

Whether you experience a flood or require deep commercial cleaning, our highly skilled and experienced technicians are just a call away.

We understand you probably have enough to do in your day-to-day business schedule that you don’t have time to clean up after a water damage disaster. Our crews at Mankato/Owatonna can help you overcome the water damage emergency while you continue attending to your everyday business.

Your emergency is our emergency. We are available 24 hours a day, 7 days a week and 365 days a year. Your commercial property’s appearance speaks volumes to your clients and allows for your employees to work in comfort. So, when the need arises for professional cleaning or emergency restoration services, SERVPRO of Mankato / Owatonna has the training, expertise, and industrial grade equipment to handle any size disaster.

The longer you wait to call a professional restoration company like us, the probability of secondary damage is likely to happen which can include microbial growth of any kind. Our Techniques and cleaning solutions meet the requirements of:

  • (CDC) Centers for Disease Control and Prevention
  • (EPA) Environmental Protection Agency
  • (FDA) Food and drug Administration
  • (OSHA) Occupational Safety and health Administration

We offer a wide variety of services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business.

If you need a particular service and are unsure if we can provide it, just give us a call; we’ve seen and cleaned it all. You can reach our friendly office staff at 507-200-3700 or submit a contact form here for us to reach out at a time that works for you.

Franchises are independently owned and operated.  

Kitchen fires are the leading cause of fire damage in the U.S

9/1/2022 (Permalink)

A kitchen home fire Kitchen fire restoration services available 24/7/52

Fires are not only devastating and destructive, but they leave behind harmful smoke and soot particles and, in most cases, water damage from the firefighting efforts. Not only does fire and smoke damage affect the structure of your home, but it also affects your personal belongings as well. Our focus is on Restoring vs replacing and you’d be surprised what we can clean and restore to preloss conditions.

Soot spreads fast and leaves behind a greasy residue that can be hard to clean all on your own. It is crucial to remove the residue and smoke odor with the appropriate techniques and solutions, otherwise the soot will just spread, and the odor will remain in the structure and in your belongings for years to come.  

Our Mankato / Owatonna team specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition, and we use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

We also provide onsite content claim inventory services for you and your insurance company. Our Contents Claim Inventory Services:

  • Pre-loss list and value of contents
  • Detailed and accurate reports
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims
  • Organized list of what is salvageable and “in worse cases” what is not

Check out our website gallery photos to see what we’re capable of cleaning and restoring here.

If you or someone you know has suffered through a fire loss, do give us a call before you toss anything out. We have over 20 years of experience cleaning, restoring and we are Here to Help. Call us now at 507-200-3700 for fast, reliable fire & water restoration and cleaning services.

Franchises are independently owned and operated

Faster to any storm sized disaster

9/1/2022 (Permalink)

A flooded street is shown Floods can happen at any time.

Restoring storm and flood-damaged properties is the cornerstone of our business. Our highly trained professionals use specialized equipment and advanced training to quickly restore your Mankato / Owatonna property to its pre-storm condition.

Firstly, make sure you and your family or employees are safe and have taken shelter and care during a storm. Remember the saying, when thunder roars, go indoors. If there is no underground or reinforced shelter available, you need to find a location that is:

  • As close to the ground as possible and away from trees
  • As far inside the home or building as possible and put as many walls between you and the outside as you can
  • Away from doors, windows, and outside walls
  • In as small a room as possible such as a bathroom, closet, hallway or under stairs

You can find more safety information at your local safety depts or at the following links below:

The aftermath of a storm varies on many factors, such as high winds, hail, and lighting strikes, however, one fact is certain, that the team at Mankato/Owatonna is prepared and ready to help you regardless of the time or day you call. We are here to help you with fire damage, sump pump failures, sewer backs up, mold remediation, and any commercial storm damage help right down to boarding up the storefront of your business.

If the storms damaged the entire county, we have corporate sized resources to help every homeowner/business owner that calls. No job is too large and just as important, no job is too small. With disaster recovery teams strategically placed, our resources stretch throughout all areas of the United States and Canada. SERVPRO has a large support system because we want to help everyone and help make disasters, “Like it never even happened.” Call us as soon as it is safe to survey your property damage at 507-200-3700 and we’ll arrive promptly in our green trucks, ready to help.

Franchises are independently owned and operated

Moisture can hide anywhere and everywhere

8/24/2022 (Permalink)

Moisture detecting equipment is used to locate hidden water damage We have the advanced equipment, resources and training to tackle any water damage situation

Our teams at Mankato/Owatonna are ready and prepared for any water damage that can occur to your home or business. We are Here to Help the community when faced with water damage disasters.

Our Mankato/Owatonna teams will find any hidden moisture!

Moisture hides in cracks, under floors, behind baseboards, within drywall. The list could go on and on and we’ve seen it all.  Our tech’s have the best professional equipment to measure the moisture in your home which can be under the floors, in the ceiling, crawl spaces, behind the wall and so much more. You just never know where moisture can hide but if it’s not found and professionally dried, secondary damage such as mold can occur. We have a few pictures here of our mold remediation for you to see.  

Trust the professionals. Here is an outline of the water damage restoration process below:

  1. The restoration process begins when you call us. Our representative will guide you through the crisis and may ask pertinent questions to help us better understand the equipment and resources to bring.
  2. We determine the scope of your water damage at the current stage. Then, we inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.
  3. The water removal process begins immediately, and our team removes the majority of the water by using powerful industrial pumps and vacuum extraction units to quickly remove hundreds or thousands of gallons of water from your property, which helps prevent secondary water damage and possible mold growth.
  4. We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of commercial air movers and dehumidifiers needed to dry your home or business.
  5. We clean all the restorable items and structures damaged by the water. We are adept at cleaning contents using an array of techniques and solutions. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.
  6. Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

The psychometry knowledge our technicians are certified in can take a while to explain, however when we’re done explaining, we promise you’ll feel rest assured we know what we’re doing!

Mankato/Owatonna team helps you with the insurance paperwork and keeps you up to date on the entire process of your restoration. We document all our work and provide photos for your insurance company/adjuster. If you face any form of water damage to your home or business, call us at 507-200-3700 for fast, emergency restoration help.

What should you do when you discover mold in your home or business?

8/19/2022 (Permalink)

Call the Mankato/Owatonna team for mold remediation When you discover mold in your home or business, SERVPRO of Mankato/Owatonna is Here to Help immediately assess, contain, and provide expert remediati

If you discover mold in your home or business, your immediate response is probably along the lines of panic. You’re probably wondering, what should I do if I discover mold in my home? You may even be tempted to google; how do I get rid of mold? Or how do I clean mold? But you don’t have to panic or do all the extensive, not to mention, exhaustive research because the team at Mankato/Owatonna is Here to Help make that mold damage you discover “Like it never happened.”

Our teams have already completed massive amounts of training, certifications and mastered proper techniques to remediate and when necessary, remove the mold carefully. Not only that but our team at Mankato/Owatonna has all the powerful equipment and solutions to attack any type of mold situation that arise.

If you discover mold or even suspect mold growth “our team WILL find the source” growing in your home or business, give the Mankato/Owatonna team a call @ 507-200-3700 and follow these tips below until we can get to you and assess the damage:

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and any fans you may have on.
  • Contact SERVPRO of Mankato / Owatonna for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Understanding Mold

Some restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is a fallacy because removing all mold from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors.

Here are the facts:

  • Mold is present almost everywhere, indoors, and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If you suspect that your home or business has a mold problem, call SERVPRO of Mankato/Owatonna @507-200-3700 for a free, no cost estimate of services or reach us online here and we'll call you when it's convenient at your schedule. Whether it’s a large area discovered or a small surface amount of mold, our teams have the training, equipment, and expertise to tackle any mold situation. We’ve been helping the communities of Blue Earth, Steele, Waseca, and surrounding cities for years and are here for you 24/7/52. 

Franchises are independently owned and operated

ONE CALL-DOES IT ALL

6/21/2022 (Permalink)

Faster to any size disaster Technicians available to help you 24/7/365

Why call SERVPRO of Mankato/Owatonna for professional water damage mitigation? 

As an IICRC Certified Firm and trusted leader in the restoration industry, SERVPRO of Mankato / Owatonna has highly trained technicians that are dedicated to responding faster to any size disaster. Our staff is highly trained in property damage resulting from fire damage, water damage, stubborn mold growth, and more. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs in a timely manner because we’re:

  • “Faster to any size disaster.”
  • Will handle everything from start to finish, even helping with all the insurance paperwork and communications with your adjuster. 
  • We have powerful industrial equipment to handle any size job. 
  • On call 24/7/52 which means you’ll always be greeted by a friendly voice no matter what time of day or night you call for help
  • We are always on top of the latest trends, practices of water damage restoration 
  • Certified in every service we offer
  • Guarantee on all our work performed in your home or business 
  • This list -could go on and on

Our knowledge of water damage restoration will make your eyes pop. No, we’re not kidding. IICRC training, e-learnings, and continued education are just a few trainings to mention we employees undergo to be the best restoration specialists available for you 24/7/365. For a more detailed list, visit our website training pages for yourself to see the training all our staff takes pride in.

Know, that when you call SERVPRO of Mankato/Owatonna, you’ll be making the right phone call. We’ve got your back and we’re always Here to Help®

Give us a call at 507-200-3700 as soon as you notice any signs of water damage.

No such storm can stop SERVPRO of Mankato/Owatonna from getting to your home or business to help you.

6/21/2022 (Permalink)

Overcoming storm damage challenges What you may see is a tree blocking travel to your home, but what we SERVPRO technicians see is just another challenge we’re excited to overcome.

We’ve maneuvered around just about anything, and we’ve done it safely. We can tell you a funny story when we get to you but first, you just have to call us. The owner, Ken Green, has been in the restoration field for nearly 30 years and has a story for every obstacle he's overcome while helping customers during a storm. 

With storm and water damage, time is of the essence. It's incredibly important you call us immediately because the sooner we get to your water damage, the better chances we have to prevent secondary damage from occurring which may not always be 100% covered by your insurance company.

Because we don’t know what kind of coverage you have and at times, most people we’ve helped don’t know how much coverage they have until they need it, so call us as soon as you can, and we’ll be on our way in a bright green truck to save the day.

SERVPRO of Mankato / Owatonna is part of SERVPRO's Disaster Recovery Team and we have ample experience to overcome even the toughest obstacles to get to you. 

Whenever you need help, even if you’re unsure of the service, we probably offer it and if we don’t, we’ll certainly find a way to add it. We are SERVPRO of Mankato/Owatonna and we’re always ready to help make the damage, “Like it never even happened.”

Call us today, at 507-200-3700

You can reach us by calling 507-200-3700 or jump on our website and chat with us or submit a form for us to contact you.

Water damage happens in vehicles too

3/23/2022 (Permalink)

frozen glass water bottle in the winter We Use Advanced Drying Equipment and Techniques to dry out any type of structure.

Water damage is no fun no matter where or what from. 

Broken or burst pipes can happen on any level in a home. Even dishwashers and washing machines can malfunction causing water to spill everywhere. One environment you may not consider water damage to happen in, can and will.

Leaving a glass water bottle in a cold vehicle during the winter is another way water damage can happen. You’d think common sense would play a fair role in this photo, but reality and a tired body or mind can lead to small mistakes that can turn into big ones. 

COULD YOU BELIEVE...

Anything can freeze in a vehicle overnight in the winter season, but did you know, this glass bottle, as we are told, was only in a vehicle for the duration of four hours in Minnesota's harsh and cold winters?

As you can see, the water in this glass bottle froze allowing for the glass to crack under pressure. What’s next you ask? 

Well, if you’re not able to safely remove the glass water bottle while still frozen, the end result would be having to wait for the ice to defrost resulting in, you guessed it, water damage. 

Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

SERVPRO of Mankato/Owatonna can dry our structures of homes and businesses but we can also, if need be, dry out a vehicle too. The professionals at SERVPRO of Mankato/Owatonna have these super amazing psychometry skills they’ve learned and become certified in, so we can dry out anything that has water damage. Yes, even a vehicle. Have we done it before? Of course, we have. 

Call SERVPRO of Mankato/Owatonna at 507-200-3700 for all your water damage restoration needs. We are Here to Help® you 24hrs a day. 7 days a week, 365 days a year. 

The Minnesota Thaw in April

3/23/2022 (Permalink)

air to air exchanger ice build up An air-to-air exchanger can build up towering icicles that could lead to home flooding.

Water Damage Repair and Restoration

Now that spring is slowly arriving, it is important to do a walk around maintenance check on all the plumbing exiting your home or business. 

Some of us are fortunate to have an air-to-air exchanger installed in our homes. Most newer homes have this feature, some installed in older homes too and while it’s quite a refreshing pleasure to have, you should also be aware of any ice buildup than can occur over the winter. 

HERE COMES THE MUD AND FLOOD

Spring can be muddy in Minnesota. Shoes, pets and kids can bring in a lot of mud and dirt making "Spring cleaning" an extra chore in itself.

Did you also know? Spring can be a sign to do a thorough maintenance check on your home to prevent said "Floods." It is always important to be ready for a flood. The Minnesota department of public safety HSEM Home - Spring Flooding (mn.gov) has some useful tips to be prepared for the melting of our winter snow.

Before a Flood

The following list includes action steps everyone can take to prepare for any type of flooding:

  1. Assemble an emergency kit: It should include provisions for you and your family to live on for a at least three days. Do not forget medications, medical equipment needs, phone chargers and pet supplies.

  2. Make an emergency planCommunicate and practice that plan with your family. Choose an evacuation route. Learn about the emergency plans that have been established in your area by your state and local government.

  3. Get a NOAA Weather Radio: Listen for information, including advisories, watches and warnings. Watch news reports for information and sign up for text alerts.

  4. Prepare your home: Elevate appliances such as the furnace, water heater and electric panel. Install "check valves" to prevent flood water from backing up into the drains of your home. Construct barriers to stop water from entering the building and seal basement walls.

  5. Get flood insurance: Property insurance does not typically cover flood damage and any disaster assistance will not cover all damages. Talk to your insurance provider about your policy and consider additional coverage. Flood insurance takes 30 days to go into effect, so purchase now to protect your family. 

If you were too late to check these maintenance checks and perhaps are experiencing a Spring flood, don’t worry, SERVPRO of Mankato/Owatonna is just a call away to help. Call us at 507-200-3700 for fast emergency services.

Even if you’re unsure if there is damage, we have specialized equipment to check your home or business for any excess moisture. As part of the community, we are your neighbors and would be glad to be your first call for a free investigation or estimate of services. 

When you call our offices, you will be greeted by one of our sincere and skilled office personnel who will ask you important questions about your specific situation. We will then, ready our crews and trucks and be on our way, “Faster to any size disaster” and prepared to make any damage, "Like it never even happened."

Franchises are independently owned and operated